Our consultants begin with a thorough systems evaluation, analyzing our clients' pre-existing IT assets to determine how best to serve their needs. The comprehensive process that we use to evaluate our clients' systems allows us to forecast any impending issues which we may encounter, allowing us to minimize the possibility of setbacks in the design and planning of our solutions.
Our consultants review and identify problems to be avoided in the design of the new system. This will provide measures of effectiveness, efficiency and satisfaction which can be used as a baseline for the new system.
Our consultants will verify which solutions are efficient, timely and reliable for all functional output levels, so as to minimize unforeseen mistakes in system integration platforms and provide a seamless flow of constant running communications in our clients' businesses.
Our team will produce a list of usability problems, categorized by importance and an overview of the types of problems encountered and the applicable measures. By doing so, the baseline for the new system is set up and will enable the functionality requirements to be refined to meet both business and users needs.
Costs that would be incurred for upcoming implementation and the subsequent potential savings and benefits during use and support will be discussed in depth with the client. This cost-benefit analysis aids in selection of the most cost effective methods to formulate the new implementation plan.
Upon completion of the feasibility analysis with the client, a comprehensive framework consisting of 3 main elements namely, System Models, System Development Process and Hardware / Software Architecture will be drawn up for the client to peruse and validate.
Our team believes that a robust Information Systems network possesses 3 main characteristics, namely Information, Process/Functionality and Interaction.
Paramount attention is exercised to capture Information, Process / Functionality and Interaction. Properties such as emergence, control, and others are also considered.
Our key project management functions encompass several projects such as providing wireless solutions, upgrading hardware and software and developing corporate standards of IT provisions beyond comparison.
Whether it is purchasing off-the-shelf billing systems or developing new capabilities for a customer relationship management system, we constantly target to provide enterprise resource planning systems which exemplify our telephony services.
Whatever needs to be done in technical assistance, we've got you covered. Enough said.
Excellent project management requires budgetary estimates – A cost estimate used to allocate money into your organization's budget for our telephony systems are clearly stated due to our open book policy of costing. This method would certainly determine the costs and benefits for project contingency.
Particularly, we excel in project delivery by using performance metrics to quantify progress. This allows us to focus on the importance of measuring project adequacies, increasing customer satisfaction and lastly: scheduled awareness.
Lantone Systems optimally manages projects by increasing the usage of open sourced platforms. These tools provide robust capabilities when handling extremely large projects or diffused workgroups. Integrating open-source tools combined with our telephony solutions, grant our clients an "enterprise" structured view on business.
+65 6227 1149 (SG)
sales@voip.com.sg
