IP-PBX

Simplify your telephony structures and increase productivity with IP PBX solutions

Create a fully automated telephone system with database synchronization

Our unique integration of IP PBX with open source platforms such as Asterisk®, Elastix® and FreePBX® ensures the desired reliability you would expect from proprietary telephony systems. With the combination of multifaceted structures in PBX, we provide affable solutions which are flexible, extensible and easy to implement.

Adopting these systems ultimately enable corporations and businesses a cost effective solution by limiting the multiple charges incurred on conventional telephone services, granting the organization full control over their telephony services.

At Lantone Systems, our robust VoIP solutions enable the delivery of voice and data over the same networks, resulting in massive infrastructure cost savings for organizations because the need to provide separate networks for voice and data can be eliminated.

Cost Savings

Our scalable cloud-hosted IP-PBX system does not have upfront costs of large equipment purchases. Data and phone networks are combined, allowing employees to make long-distance calls over the internet.

Multi-Office Environment

Get the freedom of movement by networking multiple offices, with separate office extensions at remote locations such as your home or temporary office.

Analog Compatibility

VoIP gateways can connect to legacy systems through SIP Trunks, reducing Telco charges.

Easy Management

Manage your IP-PBX through web-based configuration interfaces on any terminal computer.

Scalability

VoIP solutions make it easy to add extra lines to your communication infrastructure, enabling business to expand significantly

We provide simple solutions for all your organizational needs. Our base offering includes features vital to an enterprise class IP-PBX system.

Features

IVR

Automated menu response for dynamic audio incorporations such as “Press 1 for Sales, 2 for Marketing” and so on.

Music-On-Hold

Granting callers a music theme or short advertisements

Name Directories

Allocating numbers for different business departments

Conference Bridging

Conferencing Bridging allows a large group of people to simultaneously participate in a phone call

Voice Mail Services

Create a customized voicemail prompt for all incoming calls

Hunt Groups

ransfer calls to specific extension lines

Automatic Call
Distribution

Pinpoint the most suitable agent with the proficiency to handle issues by using Automated Call Distribution or Skill-based routing

Unlimited Call Queues

Granting you an unlimited number of queues to sustain the high amount of calling traffic

Agent Call Recording

Record all incoming and outgoing calls for easy referencing or to ensure the efficiency of your staffraphical reporting tools

The benefits of using IP PBX:

Telecommuter Capable

Flexibility to work from home or multiple outsourced locations

Remote Management

Manage IP PBX remotely from any web browser

Multiple Automatic Attendants

Automatically transfer incoming calls to a specified location without the use of a human operator

Branch Offices

Link branch office locations for direct extension-to-extension calling

Reports

Graphical Call Reporting and Call ecording tools

Stay Connected

Reach your employees wherever they are: office, home or on the go

Call Forwarding

Forwarding office extensions to your obile devices and computer terminals

Interactive Voice Response

Use an automated voice to interact with Humans via keypad

Outsourced Call Centres

Run distributed call centers with remote agents working in other countries

CRM Integration

Combine our IP PBX solutions with any CRM platform

Features IP-BPX Telephony Analog / Digital Phone
Voice to Email Capabilities

Lantone System’s IP-PBX system integration converts voice messages to text. This allows comprehensive conversion to email platforms for enhanced communication.

Centralized IP-PBX for Office Integration

Connect your phone lines to different offices with a centralized IP-PBX system. Dialing various extensions can wire your calls utilizing an Intra office intercom structure over IP networks.

Extension Mobility

Whether it’s on the go or if you’re attending a meeting elsewhere, extension mobility provides you the ease to move your desk extensions to virtually anywhere at any moment in time.

SIP Clients

Used both in the enterprise and carrier spaces, SIP's main purpose is set up and tear down sessions. Due to its roots in standard Internet protocols and architecture, SIP is more efficient in initiating and terminating connections than other protocols.

Dual Telephony Support

IP-PBX is software-based, open and lightweight, allowing organizations of all types to support the new breed of SIP phones along with soft phones, analog phones, desktop PCs, mobile devices and PDAs.

Eliminate Complicated Phone Wiring

Save costs and time by integrating voice, data and video into one sole VoIP network.

Scalable

Increase the number of extension lines with IP-PBX integrations without the need to purchase additional hardware.

Graphic User Interface

Reduce the need for on-site management through a web based interface. All system management processes can be managed by our engineers remotely.

Protect Your Existing Phone Lines

Our IP-PBX solutions can be integrated into your existing phone lines which do not have any VoIP capabilities, giving you a peace of mind during transition.

How IP PBX functions as an integral communication system between your network and the internet.

Testimonials

  • “To reach out to our customers, we needed to establish a call centre and telephony system. Lantone Systems deployed their solution quickly and cost-effectively, and their work has remained critical to AsiaMedic’s operations to this day.”

    AsiaMedic Ltd,

  • “Lantone Systems Pte Ltd were engaged as our IT Systems Service Managers from 2015 to present date. They provided support for the enforcement for our IT infrastructure and our telephone systems. During the above period, the service and support provided by Lantone Systems was timely, rational and well explained. Lantone’s approach to IT issues were systematic & thorough."

    Straits Law Practice LLC,

  • “Lantone acts like our in-house IT department. Being our out-sourced IT, they understand the needs and structure of our business. Lantone provides excellent IT service and are always accessible on the phone, regardless of the situation. Not only do their consultants do an excellent job with ongoing IT maintenance and support, they’ve also been great about taking on extra assignments and helping us explore better IT solutions. We recently relocated and Lantone handled the relocation of our server room equipment and working computers smoothly. We have been a happy client of Lantone for the past six years and plan on staying with them for a very long time.”

    Loomis Sayles Investments Asia Pte Ltd,

  • “FocalScope’s design makes it easy to carry out reporting and quality control, a testament to Lantone Systems’ expertise. With FocalScope, we are able to access relevant data and make the necessary changes to our marketing campaigns with ease.”

    Starhub Ltd,

  • “Lantone Systems were methodical in their analysis of our IT and communications systems, and delivered solutions that effectively addressed our needs and requirements, while offering excellent value for money.”

    Tito Isaac & Co LLP,

  • “Lantone Systems went the extra mile to deliver the perfect solution for our business needs. They made it possible for us to offer our customers an easily accessible and customizable email marketing service. Lantone has not just been an IT vendor, but a crucial part of our success story.”

    Agape Connecting People Pte Ltd,

  • “With innovation as the backbone towards creating sustainable differentiation, Lantone Systems has enabled Travel Cue to put in place robust and scalable solutions to support its business growth. More than just being an IT supplier, Lantone has been an integral part in the growth story of Travel Cue.”

    Connect Group Pte Ltd,

  • “When we looked into connecting our branch offices through a cloud-based telephony system, we faced multiple obstacles that made this unfeasible. But Lantone Systems implemented a hybrid deployment of their FocalScope system that overcame those obstacles, and fully addressed our business communications needs at the same time.”

    D-Link International Pte Ltd,

  • Case Studies

Project Management

Dedicated Account
Manager

An account manager will be allocated to assist you from start to finish, acting as an extension of your in-house staff.

1 Senior Engineer onsite for every
project implementation

Personalized technical support for all your needs.

Multiple implementation teams
based in Singapore

Our Technical Support Teams are deployed throughout Singapore, providing easy service avenues.

System Integrations with
leading telephony technology

We integrate systems with Yealink, Polycom, Xorcom, Sangoma, Cisco, HP and many more to offer you the best.

Post Deployment Support

24/7 for
Support

Comprehensive support 24x7, 365 days a year.

Custom SLA – Up to 2 hrs
response time in Singapore

Once you call, we immediately activate our engineers to provide you with any assistance.

Help desk ticketing
system

All our clients have been integrated into our system allowing them to create tickets if help is required.

Be VoIP ready and move away from legacy PSTN lines to create substantial business clarity

For a more detailed explanation or proposals about our extensive IP PBX systems, please do not hesitate to send us an email at sales@voip.com.sg or contact us at +65 6227 1149 and our friendly representatives will gladly assist you.

Speak to us today