PBXact 5000

Ideal for Large Contact Center or Enterprise Office Deployments

PBXact 5000

PBXact 5000 is a premise-based IP-PBX appliance built for large enterprises and contact centers looking to seamlessly integrate IP phones, VoIP trunks, PSTN
connectivity while improving employee collaboration and productivity with a large suite of advanced features.

PBXact 5000 Lantone

Product Details

General Features

  • Unlimited auto-attendant / IVR
  • Flexible time-based call routing
  • Class of Service
  • User management and group creation
  • Fax Pro – unlimited inbound / outbound fax-to-email
  • Hunt / Ring groups with pre-call announcement
  • Music-on-hold
  • Voicemail-to-email
  • Voicemail blasting
  • Directory

Call Features

  • Unlimited conference bridge & control
  • Follow me / Find me calling
  • HotDesking
  • Intercom
  • Enhanced Paging (Page Pro): Valet style, scheduled with custom recording
  • Call Parking / Call Pickup
  • Caller-ID
  • Do-not-disturb
  • Call Forward
  • Call Waiting

Unified Communications

  • End User Control Panel (Dashboard)
  • Presence
  • Zulu UC Desktop Integration
  • Mobile Client
  • CRM Integration

Telephone and Call Center Features

  • Built-in Auto-Provisioning with redirect service (Included with Sangoma IP Phones)
  • EndPoint Manager – centralized tool for IP phone provisioning for customization and conguration (Included with Sangoma IP Phones)
  • Call Queuing (ACD)
  • Advanced Ring Strategies
  • Caller Announcement
  • Agent wrap-up time
  • Max- Queue callers
  • CRM Integration
  • Call Recording

Hardware

  • 2x GB Ethernet ports
  • 1x IPMI, 1x DB9 & 1x VGA
  • 6 PCI express slots
  • Rack-mount rails included
  • Unit dimensions: 430 x 660 x 130mm (WxDxH))
  • Unit weight: 24.5kgs (54lbs)
  • Dual modular internal 100~240V power supplies

Resources

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