Channel & Enterprise Integration


Are you ready for the multi-channel
customer touchpoint challenge?

With the shift from voice to digital customer contact channels, your contact center faces critical challenges. The rapid rise in consumer and enterprise mobility adds to changing demands. With a host of new smartphones, tablets, VoIP systems at their disposal, customers can choose where, when and how they interact with your business.

Creating powerful connections
with your customers.

Technology has become an enabler, with contact centres evolving into contact hubs, delivering a seamless, engaging and successful customer experience.

To create a unified customer experience across various channels, a robust multi-channel platform must be built to optimize customer interaction through multiple customer touchpoints ranging from smartphones, tablets, VoIP systems to social media platforms.

Implementing a robust channel and enterprise integration platform offers the following benefits:


Improved Customer Experience

A consistently high level of customer experience can be achieved and maintained.


Higher Clientele Growth

Measurable results in terms of new clientele creation, existing clients retention, improving productivity and operational costs analysis.


Seamless Customer Communication

Merging communication channels with technology platforms into one solution will deliver a consistent customer experience on any channel that the customer chooses.


Enabling Future Development

The multi-vendor environment creates a clear roadmap to evolve multi-channel solutions over time.

Client Testimonials

What Our Clients Say

Contact Us

Send Us a Message

Block 10 Ubi Crescent
Unit 02-70, Lobby D Ubi Techpark
Singapore 408564

Tel : +65 6227 1149
Fax : +65 6223 2924

Other Numbers:

Hong Kong: +65 6227 1149
USA: +65 6227 1149
UK: +65 6227 1149
Australia: +65 6227 1149
Mexico: +65 6227 1149


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