VOCALIST21 VOICE RECORDER & FAX RECORDER
A personal greeting is the foundation of a business phone system. Very often, prospective customers build their first impression based on the first 30 seconds in a phone call they made to your company. Therefore it is crucial for your company to deliver a sophisticated and business like image on the first call.
Using Vocalist21 , an Automated Attendant or Auto Attendant(AA), or virtual receiptionist, answers the calls, eliminating the need for a human receptionist to receive, screen, and route calls. You can customize a professionally done main greeting and provide callers with easy access to all employees and departments with the touch of the dial pad. You can even free your staff’s time by disseminating common information such as operating hours, office locations, latest corporate news and special promotions via pre-recorded messages.
As a result, customers’ needs are better met without having to compromise on your company's productivity.
EASE-OF-USE VOICE RECORDER
The Vocalist21 Voice Recorder lets you have the option to record voice prompts through a microphone that is attached to a Sound Blaster 16 or compatible sound card. All voice files are in the U-law WAVE format. You can record, playback, copy and edit the voice files easily while creating your application.
SENDING FAXES CAN BE HASSLE FREE
The Vocalist21 Fax Recorder allows for quick creation of fax documents for your fax-on-demand applications in three formats, namely DCX, PCX, and TXT. You can print capture documents from any Windows applications, fax hard-copy documents directly into your fax board, or copy any existing ASCII text files as your document. Similar to the Voice Recorder , the Fax Recorder allows you to create fax documents while creating your application.
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