Workforce Optimization

To reach out to our customers, we needed to establish a call centre and telephony system. Lantone Systems deployed their solution quickly and cost-effectively, and their work has remained critical to AsiaMedic’s operations to this day.”

Lantone Systems Pte Ltd were engaged as our IT Systems Service Managers from 2015 to present date. They provided support for the enforcement for our IT infrastructure and our telephone systems. During the above period, the service and support provided by Lantone Systems was timely, rational and well explained. Lantone’s approach to IT issues were systematic & thorough.

Lantone acts like our in-house IT department. Being our out-sourced IT, they understand the needs and structure of our business. Lantone provides excellent IT service and are always accessible on the phone, regardless of the situation. Not only do their consultants do an excellent job with ongoing IT maintenance and support, they’ve also been great about taking on extra assignments and helping us explore better IT solutions. We recently relocated and Lantone handled the relocation of our server room equipment and working computers smoothly. We have been a happy client of Lantone for the past six years and plan on staying with them for a very long time.

FocalScope’s design makes it easy to carry out reporting and quality control, a testament to Lantone Systems’ expertise. With FocalScope, we are able to access relevant data and make the necessary changes to our marketing campaigns with ease.

Lantone Systems were methodical in their analysis of our IT and communications systems, and delivered solutions that effectively addressed our needs and requirements, while offering excellent value for money.

Lantone Systems went the extra mile to deliver the perfect solution for our business needs. They made it possible for us to offer our customers an easily accessible and customizable email marketing service. Lantone has not just been an IT vendor, but a crucial part of our success story.

With innovation as the backbone towards creating sustainable differentiation, Lantone Systems has enabled Travel Cue to put in place robust and scalable solutions to support its business growth. More than just being an IT supplier, Lantone has been an integral part in the growth story of Travel Cue.

When we looked into connecting our branch offices through a cloud-based telephony system, we faced multiple obstacles that made this unfeasible. But Lantone Systems implemented a hybrid deployment of their FocalScope system that overcame those obstacles, and fully addressed our business communications needs at the same time.